Blogs

Explore articles on Civic Engagement, digital tools, and insights from the field.

Transit agencies: 3 steps to gather more public feedback that can also increase ridership

“Who is our audience?” It is important for transit agencies to ensure that current riders are having a great experience, but too often our reach is constrained to just those individuals. This prevents...

Public engagement questions to ask consultants during a ‘shortlist’ interview

Public engagement is an important part of your consultant’s work, yet many agencies can have trouble deciding which consultant can truly accomplish their public engagement goals. The key is making...

3 Public Involvement Trends To Look Out for in 2020

What’s in store for 2020? The way government organizations are approaching public involvement is changing rapidly. The FHWA’s Every Day Counts initiative has highlighted the growing role of technology...

Case Study: NCDOT Increases Engagement and Accelerates Project Development

NCDOT brings unified approach to public involvement to increase community engagement and accelerate projects Building meaningful resident relationshipsDiane Wilson and her team at NCDOT recognize the...

IAP2 Recap: Better Decisions Made Together

This past month over 250 public participation professionals came together in Charlotte at The IAP2 North America Conference to learn best practices and share their success stories. We heard many of...

Better together: IAP2 Best Practices and Public Participation Software

The IAP2 Spectrum of Public Participation When public involvement practitioners are looking for best practices, they often turn to IAP2 – the International Association for Public Participation. The...

Mixed Mode Surveying: A best practice for increasing equity in public engagement

What is mixed-mode surveying? Academics and researchers have long heralded “mixed-mode” surveying, the practice of using multiple methods to reach and engage participants, as a strategy to optimize...

5 Key Tactics for Lowering Barriers to Participation

Reaching beyond the usual voices is the first step in a robust, integrated approach to public engagement. But even organizations who can reach a broad set of residents can still face challenges if...

3 Benefits Of Working With Consultants Who Use Innovative Community Engagement Software

Trusting a consulting professional with the community engagement process, whether for a single project or over the long run, helps keep public involvement a priority while alleviating constraints on...

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Delaware Department of Transportation
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Freeborg Energy Project Manager, PMP, LEED GA, Austin
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Baltimore Metropolitan Council
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