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CLOSING

Take Action and Meet the Moment

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WHERE TO START

Residents want to be heard, respected, and shown how their input matters — but only if engagement fits their lives. By modernizing formats, closing awareness gaps, and building trust through transparent follow-up, local governments can move beyond the “angry few” and engage the full community.

Here’s how you can start:

FOR PLANNERS:
Modernize rezoning engagement with virtual and asynchronous tools; expand outreach using PublicInput’s CBO module without sacrificing direct input.

FOR COMMUNICATORS:
Close awareness gaps with targeted campaigns and focus on preferred channels like email, postal mail, and online forms.

FOR PROJECT MANAGERS:
Embed “closing the loop” in every project; use PublicInput’s reporting features to share how resident input shaped decisions.

PublicInput is ready to help you bridge the gap, making it easier to listen, engage, and prove residents’ voices truly matter.

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PUBLICINPUT IS HERE TO HELP YOU DEFINE AND ACHIEVE ENGAGEMENT SUCCESS

Our platform offers a complete solution for state and local government agencies to manage every stage of the engagement process. We make it simple to reach, engage, understand, and connect with your community. Unlike other solutions that offer only partial features or rely on third-party services, PublicInput provides a seamless, all-in-one platform that integrates traditional and innovative engagement strategies.

Trusted for its reliability, accessible approach, and user-friendliness, PublicInput equips your team with everything needed to create and execute successful engagement projects. Join the thousands of public sector teams revolutionizing their community engagement with PublicInput.

Get in touch to learn more.

Learn more about PublicInput. Watch our video below.

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TABLE OF CONTENTS

The State of Community Engagement Report

2025 U.S. National Look at How Residents Connect with Local Government

It’s Never Been More Important to Engage Directly with Residents

Residents want to participate directly — proxies don’t cut it anymore.

Quiet Doesn’t Mean Opposition: Show Your Reach

Demonstrating reach builds confidence among residents.

Residents Want Digital Outreach & Preferred Channel Engagement

Learn which formats resonate and where opportunities exist to reach more people.

Loop in Community Based Organizations to Grow Reach

CBOs work best as outreach partners, not substitutes for direct public participation.

Budget Engagement: Clear Misconceptions - Even During Cuts

Residents want transparency and to know their input shapes real decisions.

Take Action and Meet the Moment

By modernizing formats, closing awareness gaps, and building trust local governments can move beyond the “angry few” and engage the full community.

Engage using standard survey question formats that you’re used to with consumer survey tools. From the single and multi-select, to Likert, slider, and text input formats, you’ve got the basics covered.