All the tools you need to achieve successful community engagement outcomes.

Benefits of Community Engagement Software

Better Results in One Platform

Many engagement solutions only address a fraction of the engagement process, resulting in a piecemeal approach that puts the burden on your team to fill in the gaps. PublicInput’s unified approach blends online and offline engagement tactics via into one integrated platform.

PublicInput Platform

Plans Tailored to Fit Your Community Engagement Needs

The PublicInput Platform is designed to meet your organization where it is today, then scale to meet your needs as you evolve your engagement practice. We offer three plans with varying degrees of capabilities, designed to work for one or multiple departments and teams from 1 to 1000.

Listen Plan

For small teams, organizations with a limited budget, or infrequent initiatives.

Engage Plan

For organizations prioritizing representative feedback and data-driven decision making with frequent initiatives that often overlap.

Engage Plus Plan

For organizations who desire more customization, integrate with other enterprise tools, and tap into the broadest capabilities of the platform.

How We Deliver Community Engagement Success

Take the Guesswork Out
Equity Mapping

Taking The Guesswork Out of Equitable Engagement

Civic engagement shouldn’t be an echo chamber. Track where, when, and how disadvantaged communities are engaging with Equity Mapping, a tool that maps participation data over government resources like Qualified Census Tracts. See what strategies work best to engage disadvantaged communities and use these insights to improve future engagement projects.

Improve Efficiencies
Customer Relationship Management

Improving Operational Efficiencies

Operational efficiency is more than just reducing waste in time, effort, and resources within your staff. It’s also about improving resident satisfaction. At PublicInput, we help you achieve efficiencies through standardization and automation– resulting in happier employees and citizens.

Defend Decisions
community engagement SMS/Text

Helping to Defend Decisions with Sound Data

PublicInput acts as a single source of truth for decision-making. Aggregate and analyze all of your input to show the who, what, when, where, and how of your civic engagement projects.

Close the feedback loop and keep residents updated on projects via emails or text messages. Share automatically-generated reports with staff and elected officials with just a few clicks.

Build Public Trust
Community engagement translation

Building Public Trust

With every engagement, grow your database of engaged residents. Build trust by offering more consistent and accessible ways to engage when they want, how they want.

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Data-Driven Community Engagement Outcomes from the PublicInput Platform

Your government agency needs a better way to reach, engage, understand, and communicate with residents, equitably. Let PublicInput be the solution that delivers on community engagement outcomes that matter most to you, your stakeholders, and your residents.

Clark County, NV PublicInput case study

How Clark County, NV Expanded Their Capacity to Reach More Residents

Gaithersburg, MD Builds Community Buy-In for Revitalizing an Aging Retail Center

King County, WA Case Study

King County, WA Meets the Needs of a Diverse Population While Informing a Plan to Protect Public Health

Dedicating Our Team to Your Success

More than a username and password – we are in this together.


With a dedicated Success Manager and a team of Support Specialists, your organization will have to-to contacts for your day-to-day work.

Onboarding & Implementation

Your dedicated Implementation Specialist will ensure past work is not wasted. Staff and consultants will also be given the opportunity to access on-going training and on-demand sessions to learn platform features and best practices.


Real-time chat support is available during 9am-6pm across all U.S. timezones and after-hours help is available upon request.

Engage using standard survey question formats that you’re used to with consumer survey tools. From the single and multi-select, to Likert, slider, and text input formats, you’ve got the basics covered.