Customer Stories

How San Antonio Builds Trust Through Inclusive and Accessible Community Engagement

As a leader in community engagement and transparency, the City of San Antonio has been recognized with the Champion of Community Trust Award for its outstanding efforts in fostering meaningful...

High-Impact Community Engagement, Limited Resources: How Fresno COG Achieved Success

As a regional leader in transportation and community planning, the Fresno Council of Governments (Fresno COG) was honored with the Breakthrough Performance Award for its exceptional commitment to...

Data-Driven & People-Centered: Austin’s Community Engagement Model for Transparency

The City of Austin has been recognized with the Excellence in Data-Driven Engagement Award for its innovative approach to using data to inform public decision-making. This case study highlights how...

How Hendersonville, NC Built Relationships and Engaged Over 3K Residents

Hendersonville Community Profile Nestled in the Blue Ridge Mountains of North Carolina, Hendersonville is home to around 15,000 residents.  With a diverse economy focused on tourism, agriculture, and...

How Genesee Transportation Council Tracked Reach Geographically to Increase Public Engagement Rates

Low Participation in Public Involvement Efforts The Genesee Transportation Council (GTC) faced a significant challenge in garnering participation from residents across the diverse nine-county...