Community Engagement Software That Gets More Done

PublicInput is the Community Engagement Platform used by state and local governments to better reach, engage, understand, and communicate with their residents.

PublicInput Community Engagement Software

TRUSTED BY MORE THAN 100+ GOVERNMENT AGENCIES | ENGAGING 72 MILLION RESIDENTS

INFORM

WHY IT MATTERS

What is the cost of a disjointed process to community engagement?

Employing disjointed and inaccessible approaches to engagement results in a double loss for government agencies. The first, is missing the opportunity to capture valuable input from the community. Second, and probably the most impactful, is that the missing input increases the likelihood that governments will make a decision that does not fit their entire community or is based on an incomplete narrative.

diagram showing typical responsibilities of government communicators that must be manually compiled
INFORM

HOW TO FIX IT

A unified community engagement approach.

Combine technology with traditional methods like in-person meetings to foster public trust and improve efficiency, compliance, inclusivity, and data-driven decisions. With PublicInput, you can seamlessly integrate these elements into one platform, ensuring that your community engagement is both comprehensive and effective.

INFORM
Inform Your Community

Bring Awareness to Your Initiatives

Send targeted email and SMS communications to inform and engage residents.

Integrate with social media platforms to reach a broader audience and collect feedback from different channels.

Create and distribute newsletters to keep the community informed about ongoing projects and initiatives.

Partner with local community-based organizations to extend outreach and increase engagement.

ENGAGE
PublicInput Survey Toolkit

Gather Public Sentiment and Feedback

Create and distribute surveys to gather feedback from residents on various issues.

Host hybrid public meetings with integrated public commenting, ensuring accessibility and broad participation.

Collect and manage public comments efficiently through various channels, including online forms and social media.

REPRESENT
PublicInput Represent

Generate Immediate Insights to Representation

Leverage GIS data to create equity maps that highlight projects and identify underrepresented or disadvantaged groups.

Use Geo-IP integrations or intuitive ‘share your location’ features to collect and visually analyze participant location.

Use AI and machine learning to analyze feedback for actionable insights.

REPORT
Screenshots display an overview of a individual's community engagement history

Eliminate the Need to Manually Compile Data

Automatically store all resident engagement and feedback in one platform, providing a 360-degree view of interactions.

Break down data silos and integrate data from different departments for a cohesive engagement strategy.

Integrate with other software and platforms for seamless data exchange and workflow automation.

STORE
PublicInput Store

Document & Demonstrate the Decision-Making Process

Generate dynamic reports on engagement activities, participation rates, and feedback trends.

Track and measure the effectiveness of engagement strategies with built-in performance metrics and analytics.

Ensure data security and privacy with SOC II compliance, providing confidence in the handling of resident information.

Why State and Local Governments Choose PublicInput

Slide 1

1. Defend Decisions with Sound Data

PublicInput helps you tell clear community stories with resident engagement data and offers a single system of record to show who you reach, where, and how.

2. Improve Operational Efficiencies

PublicInput helps you break down silos and improve the organizational communication of your team with reliable data and automatic analysis.

3. Build Lasting Relationships with Residents

Ensure equitable engagement that represents all residents and maintain connections through reengagement, project after project – building public trust over time.

Slide 1
Engaging Generations: A Journey to Comprehensive Community Planning

How Hendersonville, NC used PublicInput to overcome engagement challenges, achieving exponential growth in resident relationships and community input for sustainable future planning.

Slide 1
How Transit Agencies Can Increase Ridership – Engagement Strategies from GoTriangle

Explore how GoTriangle uses data and community-centric planning to overcome public opposition, improve service delivery, and build stronger relationships with diverse rider groups.

Slide 1
Centralizing Data and Standardizing Public Engagement for Transportation Success

Discover how NCDOT is increasing transparency, streamlining data accuracy, and improving public engagement across its extensive transportation projects and programs statewide.

Slide 1
Overcoming Language Barriers: How Frederick County Transformed Community Engagement

Learn how Frederick County used PublicInput to overcome language barriers and enhance community engagement through multilingual support and diverse feedback methods.

Slide 1
Turning Low Engagement into High Participation for Genesee Transportation Planning

Genesee Transportation Council transformed low engagement into high participation by diversifying outreach channels and targeting communications, leading to broader community involvement in their transportation planning efforts.

Slide 1
Community Engagement with Tailored, Multi-Channel Outreach Strategies for Diverse Populations

Explore how Rancho Cucamonga improved outreach by employing multi-channel strategies, ensuring broad and representative community engagement across diverse populations.

Engage using standard survey question formats that you’re used to with consumer survey tools. From the single and multi-select, to Likert, slider, and text input formats, you’ve got the basics covered.