Blogs

Communication During Coronavirus: Webinars, Engagement Playbook & Turnkey Public Engagement Software

Public engagement efforts tend to follow a regular ebb and flow, but the arrival of COVID-19 is dramatically changing that. For organizations this crisis is unprecedented, and consistent communication...

Ranking vs. Select Multiple Options: Best practices for using each question type

Ranking vs. Select Multiple Options:Best practices for using each question type Engagement pages are a great tool to help agencies educate residents while soliciting public input. By visually showing...

From The Success Team: Top 5 Online Help Articles For Community Engagement

When it comes to public engagement, we all want great results representative of the entire community. However, time, budget and the process of developing relationships with hard-to-reach groups can...

Transit agencies: 3 steps to gather more public feedback that can also increase ridership

“Who is our audience?” It is important for transit agencies to ensure that current riders are having a great experience, but too often our reach is constrained to just those individuals. This prevents...

Public engagement questions to ask consultants during a ‘shortlist’ interview

Public engagement is an important part of your consultant’s work, yet many agencies can have trouble deciding which consultant can truly accomplish their public engagement goals. The key is making...

3 Public Involvement Trends To Look Out for in 2020

What’s in store for 2020? The way government organizations are approaching public involvement is changing rapidly. The FHWA’s Every Day Counts initiative has highlighted the growing role of technology...

Case Study: NCDOT Increases Engagement and Accelerates Project Development

NCDOT brings unified approach to public involvement to increase community engagement and accelerate projects Building meaningful resident relationshipsDiane Wilson and her team at NCDOT recognize the...

IAP2 Recap: Better Decisions Made Together

This past month over 250 public participation professionals came together in Charlotte at The IAP2 North America Conference to learn best practices and share their success stories. We heard many of...

Better together: IAP2 Best Practices and Public Participation Software

The IAP2 Spectrum of Public Participation When public involvement practitioners are looking for best practices, they often turn to IAP2 – the International Association for Public Participation. The...